Hotel water leak detection without opening up the rooms.

ADI’s engineers locate hidden leaks using tracer gas, acoustics and thermal imaging. We work around your guests and provide a report for your insurer.

Stone hotel buildings around a landscaped courtyard with flowering gardens and a curved path
Trustpilot TrustScore
4.7
Reviews
1600+
Engineers nationwide:
25+
Public liability insurance
£5m

Where hotel leaks hide

Explore the pipework in guest bathrooms, plant rooms, pools and hotel grounds to see where leaks can occur.

Section drawing of a hotel showing the roof, three guest floors with stacked bathrooms on a riser, the ground-floor kitchen, the basement plant room, the pool wing and the grounds with the incoming mainRoof and façadeGuest bathroomsstacked on a riserKitchens and laundriesPlant roomPool and spaGrounds and mains

Guest bathrooms and risers

What you notice. Stacked bathrooms share risers (the vertical pipe runs), so a leak on the fourth floor shows up on the second. Ceiling drips in the room below, soft flooring, a musty smell that housekeeping keeps reporting.

How it is found. Moisture mapping, thermal imaging, dye tests on showers and baths, an endoscope camera into the void, and pressure testing of the hot and cold circuits.

How we investigate guest bathrooms and risers

Non-invasive water leak detection methods

ADI’s engineers combine these seven methods to locate hidden leaks before opening the affected area.

  1. Tracer gas

    A safe, non-flammable hydrogen and nitrogen mix is put into the pipe or void. It escapes at the leak, rises through the floor or wall, and a detector picks it up at the surface.

    In a hotel: Buried supply runs, heating pipes under screeds, pool lines and flat roofs.

  2. Acoustic listening

    Ground and pipe microphones amplify the sound of water escaping under pressure. The loudest point is the leak.

    In a hotel: Car parks, service yards, corridors over buried pipework.

  3. Leak-noise correlation

    Two sensors clamped to a pipe record the leak noise from either side; the correlator works out how far along the pipe the leak sits.

    In a hotel: Long water mains and supplies to outbuildings, where listening alone is slow.

  4. Thermal imaging

    A thermal camera shows warm pipes and cold, wet patches behind finished surfaces. It scans large areas quickly and is always paired with another method to confirm.

    In a hotel: Heating runs in guest floors, ceilings under bathrooms, flat roofs by drone.

  5. Borescope cameras

    A camera on a flexible tube goes through a small, easily made-good hole to look inside a void, a bath panel or a boxed-in riser.

    In a hotel: Confirming a leak behind tiling or panelling before anything larger is opened.

  6. Moisture mapping

    Pin and pinless meters read moisture in walls, floors and ceilings. Plotted room by room, the readings show where the water has travelled and where it started.

    In a hotel: Deciding which of several stacked bathrooms is the source.

  7. Pressure testing

    Each circuit is isolated and held under pressure. A drop confirms a leak on that circuit; a steady gauge rules it out, and proves a repair afterwards.

    In a hotel: Plant rooms with several circuits, and proving a repair before the room goes back into service.

Engineer's hand holding a thermal camera up to an open service cupboard, the screen showing the warm pipe behind the panel
Thermal imaging · Service cupboard
Engineer kneeling on a tiled hotel-style bathroom floor taking a moisture reading beside a wall-hung toilet
Moisture mapping · Guest bathroom
ADI engineer wearing headphones and holding an acoustic listening probe, with a ground microphone and equipment case beside him
Acoustic listening · Ground microphone

Hotel and guest-house water leak detection case studies

Three ADI hotel and guest-house investigations, with the findings and repair outcome recorded for each job.

What happens on a hotel water leak survey

  1. Step 1: You call the office

    Tell us the postcode, what you have noticed and what kind of building it is. The office team will ask about occupancy, plant and access, and give you current availability and a quote.

  2. Step 2: We agree access and timing

    Engineers need to get into every relevant area, including plant rooms, locked rooms and any flat or unit sharing the supply. Parking close to the entrance matters: the equipment is heavy.

  3. Step 3: The engineer arrives

    A risk assessment and method statement are supplied for commercial work. The engineer walks the building with your maintenance contact and looks at the meter, stopcocks and plant first.

  4. Step 4: The survey narrows it down

    Pressure testing separates the circuits. Thermal imaging, moisture mapping, acoustics, tracer gas and cameras then close in on the leak. Some tests need the water or heating off for a short while.

  5. Step 5: You get the findings in writing

    A report with photographs, findings and recommendations, written so it can go straight to an insurer or a contractor.

  6. Step 6: Repair where it is quoted

    Pipework, drainage and pool leaks can be quoted and repaired, often on the same visit, and pressure tested afterwards. Roof and building-fabric leaks are located and reported for a roofer to fix.

Everything to prepare before the visit

What customers say about ADI on Trustpilot

4.7 out of 5 · Excellent
All 1600+ reviews on Trustpilot
  • 5 out of 5 starsTrustpilot

    Hamaad from ADI was great. He was very thorough with his work and communicated everything very clearly. He was able to locate the leak and provided a detailed report that could be shared with my insurer. He went above and beyond to answer questions about my insurance claim from both me and my insurer. I'd highly recommend their services.

    John · 19 August 2026
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  • 5 out of 5 starsTrustpilot

    We had a major water leak of approximately 220 litres per hour and, with a holiday booked only a few days later, we urgently needed someone to find and repair it. […] Frank arrived at our house. He was extremely polite, professional and clearly very experienced. He quickly set up the equipment, carried out a tracer gas test and pinpointed the leak to an area just outside our garage underneath the driveway. […] The whole job, from arriving at our house to finding and repairing a 220 litre-per-hour leak, was completed in around three hours.

    Peter Jorgensen · 13 August 2026
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  • 5 out of 5 starsTrustpilot

    Craig was punctual, knowledgeable, efficient and very tidy. This is a large property and he traced leaks and sources of damp in walls and in heating pipes under concrete floors.

    Joe Waring · 4 August 2026
    Read more
  • 5 out of 5 starsTrustpilot

    Robert Gires attended our property and was extremely professional, knowledgeable and meticulous throughout the whole process. He carefully removed part of the kitchen cabinet to gain access, dug into the floor to properly investigate and assess the leak, and explained what he was doing along the way. What impressed me most was the care he took with our property. Once the investigation was completed, Robert put everything back in place neatly and left the area tidy.

    Mohammed Sharjeel · 17 August 2026
    Read more
The ADI Leak Detection office team standing at the company's exhibition stand
ADI Leak Detection · Office team

Hotel Leak Detection, a specialist service from ADI Leak Detection.

ADI started in 2011 and has more than twenty-five leak investigation engineers across England, Scotland and Wales. Hotel groups can use one provider and one report format across their sites.

  • £5 million public liability insurance. A risk assessment and method statement come with every commercial job.
  • Accredited by CIPHE, WIAPS and WaterSafe for plumbing and water regulations, and a SPATA-approved contractor for pool work.
  • Reports written for insurers, with photographs, findings and recommendations.
  • 4.7 on Trustpilot from 1600+ reviews, checked 14 September 2026.
More about ADI and this service

Questions hotel teams ask

Can you find the leak without taking out a bathroom?

Nearly always. The methods are non-invasive: moisture mapping, thermal imaging, dye tests, tracer gas, acoustics and camera inspection narrow the leak to a small area before anything is opened. Some jobs still need targeted access to confirm or repair the fault, and no survey can promise zero disturbance in every building, but we work to keep that to a tile or a panel rather than a room.

Will guests be disturbed?

The engineer works room by room and around your occupancy. Tell the office which rooms are let, which are out of order and when housekeeping is on the floor, and access is planned around that. Some tests need the water or heating off for a short period; we agree the timing with your maintenance contact first.

How quickly can an engineer attend?

Call the office with the postcode and the office team will give you current availability. ADI has more than twenty-five engineers across England, Scotland and Wales, and hotels with water going where it should not are treated as urgent. We do not promise arrival times on a website; you get a real answer on the phone.

Do you repair what you find?

Pipework, drainage and pool leaks can be quoted and repaired, often on the same visit, and pressure tested afterwards. Roof and building-fabric leaks are located and reported for a roofer to fix. Repairs are charged separately from the survey and are quoted before any work starts.

Will the report work for our insurer?

The report is written for that purpose: photographs, findings and recommendations, and for commercial work a risk assessment and method statement. Insurers describe this work as trace and access. Policies differ on what they cover, so ask your insurer what they need before the visit and tell us so the report answers it.

What do you need from us before the visit?

Someone who knows the building: where the meter, stopcocks and plant are, and which rooms are affected. Access to every relevant area, including plant rooms, locked rooms and any neighbouring unit on a shared supply. Parking within about 100 metres of the entrance for the equipment. If the pool is involved, its current level and how fast it is dropping.

Talk to ADI about the building

Describe what you have noticed, the type of building and the postcode. The office team will talk through the survey, give you a quote and current availability, and book the engineer.

0333 567 2628
  • Monday to Friday, 7:30am to 6:30pm
  • Calls reach ADI Leak Detection's office in High Wycombe. Engineers cover England, Scotland and Wales.